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Incidents
22 Sep 2026 · · xAI
resolved in 26 min
[API (us-east-1.api.x.ai)] Outages across API, Grok.com, and Grok Build
Status: RESOLVED Severity: available Resolved: Tue, 22 Sep 2026 01:28:30 GMT Updates: Tue, 22 Sep 2026 01:28:43 GMT Resolved This incident has been resolved. All services are operating normally. Tue, 22 Sep 2026 01:20:08 GMT Traffic is almost all healthy Traffic has almost fully recovered, seeing slight hiccups Tue, 22 Sep 2026 01:03:07 GMT Mitigation in progress We are investigating a datacenter issue
10 Sep 2026 · · xAI
resolved in 12 min
[API (us-west-2.api.x.ai)] Enterprise Voice Degraded
Status: RESOLVED Severity: available Resolved: Thu, 10 Sep 2026 07:15:52 GMT Updates: Thu, 10 Sep 2026 07:15:52 GMT Resolved The incident has been fully resolved. All services are now operating normally. Thu, 10 Sep 2026 07:10:41 GMT Fix Deployed We have identified the root cause and deployed a fix. Services are gradually recovering and we are monitoring stability. Thu, 10 Sep 2026 07:03:52 GMT Investigating We are investigating an issue with Enterprise Voice that is affecting some users.
3 Sep 2026 · · xAI
resolved in 3 h 35 min
[Grok Build] Models outage
Status: RESOLVED Severity: available Resolved: Thu, 03 Sep 2026 17:05:13 GMT Updates: Thu, 03 Sep 2026 17:05:13 GMT Traffic healthy again We have resolved the situation, and traffic is healthy again. Thu, 03 Sep 2026 13:30:00 GMT Investigating outage Grok is experiencing issues. We are working on restoring service as quickly as possible.
3 Sep 2026 · · xAI
resolved in 3 h 37 min
[API (us-east-1.api.x.ai)] Models outage
Status: RESOLVED Severity: available Resolved: Thu, 03 Sep 2026 17:07:20 GMT Updates: Thu, 03 Sep 2026 17:07:20 GMT Traffic is healthy again We have resolved the situation, and traffic is healthy again. Thu, 03 Sep 2026 13:30:00 GMT Investigating outage Grok is experiencing issues. We are working on restoring service as quickly as possible.
3 Sep 2026 · · xAI
resolved in 3 h 39 min
[API (us-west-2.api.x.ai)] Models outage
Status: RESOLVED Severity: available Resolved: Thu, 03 Sep 2026 17:09:14 GMT Updates: Thu, 03 Sep 2026 17:09:14 GMT Traffic healthy again We have resolved the situation, and traffic is healthy again. Thu, 03 Sep 2026 13:30:00 GMT Investigating outage Grok is experiencing issues. We are working on restoring service as quickly as possible.
17 Aug 2026 · · xAI
resolved in 91 min
[API (us-east-1.api.x.ai)] grok-4.6 and grok-4.5 high error rate
Status: RESOLVED Severity: available Resolved: Mon, 17 Aug 2026 23:28:05 GMT Updates: Mon, 17 Aug 2026 23:28:05 GMT Resolved The incident has been fully resolved. Mon, 17 Aug 2026 22:39:21 GMT Elevated TTFT Some customers will still see some elevated TTFT on grok-4.6 Mon, 17 Aug 2026 21:57:42 GMT Elevated TTFT and 500 rate on grok models We are investigating an issue with one of our GPU clusters
7 Jul 2026 · · xAI
resolved in 57 min
[API (us-west-2.api.x.ai)] Imagine Video 1.5 is experiencing lower success rate and higher latency
Status: RESOLVED Severity: available Resolved: Tue, 07 Jul 2026 16:37:02 GMT Updates: Tue, 07 Jul 2026 16:37:02 GMT Resolved The incident has been resolved and the success rate is returning to normal. Tue, 07 Jul 2026 15:40:26 GMT Investigating We are currently investigating the issue.
7 Jul 2026 · · xAI
resolved in 62 min
[API (eu-west-1.api.x.ai)] Imagine Video 1.5 is experiencing lower success rate and higher latency
Status: RESOLVED Severity: available Resolved: Tue, 07 Jul 2026 16:38:07 GMT Updates: Tue, 07 Jul 2026 16:38:07 GMT Resolved The incident has been resolved and the success rate is returning to normal. Tue, 07 Jul 2026 15:36:32 GMT Investigating We are investigating the issue.
7 Jul 2026 · · xAI
resolved in 60 min
[API (us-east-1.api.x.ai)] Imagine Video 1.5 is experiencing lower success rate and higher latency
Status: RESOLVED Severity: available Resolved: Tue, 07 Jul 2026 16:35:50 GMT Updates: Tue, 07 Jul 2026 16:35:50 GMT Resolved The incident has been resolved and the success rate is returning to normal. Tue, 07 Jul 2026 15:35:34 GMT Investigating We are investigating the issue.
2 Jul 2026 · · xAI
resolved in 26 min
[API (us-east-1.api.x.ai)] Grok Build 0.1 unavailable
Status: RESOLVED Severity: available Resolved: Thu, 02 Jul 2026 01:10:01 GMT Updates: Thu, 02 Jul 2026 01:10:17 GMT Resolved This incident has been resolved. All services are operating normally. Thu, 02 Jul 2026 00:44:30 GMT Grok Build 0.1 high error rate We are having networking issues and actively investigating
17 Jun 2026 · · xAI
resolved in 23 min
[API (eu-west-1.api.x.ai)] Increased Error rate on Image Generation Endpoint
Status: RESOLVED Severity: available Resolved: Wed, 17 Jun 2026 12:36:00 GMT Updates: Wed, 17 Jun 2026 16:41:14 GMT Resolved The issue has been resolved. Wed, 17 Jun 2026 12:13:15 GMT Investigating There is increased error rate on Image Generation endpoint. Our team is investigating and trying to mitigate the issue.
17 Jun 2026 · · xAI
resolved in 24 min
[API (us-east-1.api.x.ai)] Increased Error rate on Image Generation Endpoint
Status: RESOLVED Severity: available Resolved: Wed, 17 Jun 2026 12:36:00 GMT Updates: Wed, 17 Jun 2026 16:23:24 GMT Issue Resolved The incident has been resolved. Wed, 17 Jun 2026 12:12:07 GMT Investigating There is increased error rate on Image Generation endpoint. Our team is investigating and trying to mitigate the issue.
3 Jun 2026 · · xAI
resolved in 30 min
[API (us-east-1.api.x.ai)] Increased Failure Rate of Image Generation and Editing
Status: RESOLVED Severity: available Resolved: Wed, 03 Jun 2026 10:46:42 GMT Updates: Wed, 03 Jun 2026 10:46:42 GMT Service Restored The incident has been resolved. Wed, 03 Jun 2026 10:16:29 GMT Investigating We are aware of an increased error rate with model. We are working on resolving the issue.
3 Jun 2026 · · xAI
resolved in 30 min
[API (eu-west-1.api.x.ai)] Increased Failure Rate of Image Generation and Editing
Status: RESOLVED Severity: available Resolved: Wed, 03 Jun 2026 10:46:00 GMT Updates: Wed, 03 Jun 2026 11:34:55 GMT Service Restored The incident has been resolved. Wed, 03 Jun 2026 10:16:29 GMT Investigating We are aware of an increased error rate with model. We are working on resolving the issue.
13 May 2026 · · xAI
resolved in 47 min
[API (us-east-1.api.x.ai)] Requests Using grok-imagine Models have Reduced Success Rate
Status: RESOLVED Severity: available Resolved: Wed, 13 May 2026 16:37:00 GMT Updates: Wed, 13 May 2026 15:50:00 GMT Requests Using grok-imagine Models have Reduced Success Rate We are experiencing issues with grok-imagine models. Our team is working on restoring the service level. Wed, 13 May 2026 16:37:00 GMT Issues Resolved The service has been restored.
13 May 2026 · · xAI
resolved in 47 min
[API (eu-west-1.api.x.ai)] Requests Using grok-imagine Models have Reduced Success Rate
Status: RESOLVED Severity: available Resolved: Wed, 13 May 2026 16:37:00 GMT Updates: Wed, 13 May 2026 15:50:00 GMT Requests Using grok-imagine Models have Reduced Success Rate We are experiencing issues with grok-imagine models. Our team is working on restoring the service level. Wed, 13 May 2026 16:37:00 GMT Issues Resolved The service has been restored.
5 Feb 2026 · · xAI
resolved in 47 min
[API (us-east-1.api.x.ai)] grok-4-1-fast unstable
Status: RESOLVED Severity: available Resolved: Thu, 05 Feb 2026 14:20:32 GMT Updates: Thu, 05 Feb 2026 14:20:32 GMT Resolved We are implementing further layers of protection from malicious requests to prevent this kind of service degradation in the future. Thu, 05 Feb 2026 13:33:18 GMT Investigating We are investigating instability and increased latency on the models.
1 Feb 2026 · · xAI
resolved in 45 h 2 min
[API (us-east-1.api.x.ai)] grok-4-fast-reasoning and grok-4-fast-non-reasoning context size limitation
Status: RESOLVED Severity: available Resolved: Tue, 03 Feb 2026 14:02:23 GMT Updates: Tue, 03 Feb 2026 14:02:23 GMT Resolved The context length limitation has been mitigated. Mon, 02 Feb 2026 17:37:35 GMT Investigating We are currently seeing issues on requests where context length is over 120k tokens. Currently investigating root cause.
27 Jan 2026 · · xAI
resolved in 23 min
[API (eu-west-1.api.x.ai)] grok-code-fast-1 unavailable
Status: RESOLVED Severity: available Resolved: Tue, 27 Jan 2026 14:33:54 GMT Updates: Tue, 27 Jan 2026 14:10:31 GMT Investigating The model is currently unavailable. We are investigating ways to restore the service. Tue, 27 Jan 2026 14:33:54 GMT grok-code-fast-1 availability restored We have restored the service.
27 Jan 2026 · · xAI
resolved in 24 min
[API (us-east-1.api.x.ai)] grok-code-fast-1 unavailable
Status: RESOLVED Severity: available Resolved: Tue, 27 Jan 2026 14:33:54 GMT Updates: Tue, 27 Jan 2026 14:33:54 GMT grok-code-fast-1 availability restored We moved traffic to a different region in order to restore availability. Tue, 27 Jan 2026 14:09:54 GMT Investigating The model is currently unavailable. We are investigating ways to restore the service.
26 Jan 2026 · · xAI
resolved in 6 min
[API (us-east-1.api.x.ai)] grok-code-fast-1 unavailable
Status: RESOLVED Severity: available Resolved: Mon, 26 Jan 2026 19:59:02 GMT Updates: Mon, 26 Jan 2026 19:59:02 GMT Resolved Traffic was redirected to a different region and the model is available again. Mon, 26 Jan 2026 19:53:30 GMT Investigating The model is currently unavailable. We're working on restoring the service by redirecting traffic to a different region.
21 Jan 2026 · · xAI
resolved in 103 min
[API (us-east-1.api.x.ai)] Models unavailable
Status: RESOLVED Severity: available Resolved: Wed, 21 Jan 2026 13:02:00 GMT Updates: Wed, 21 Jan 2026 11:19:00 GMT Models are unavailable on the API All models are unavailable on the API. We are working on restoring the service. Wed, 21 Jan 2026 11:40:00 GMT A preliminary fix is being deployed We are deploying a preliminary fix to restore the service. Wed, 21 Jan 2026 11:58:00 GMT Fix in progress We are still working on a fix and will provide an update in approximately 15 minutes. Wed, 21 Jan 2026 12:13:00 GMT Fix in progress We are still working on a fix and will provide an update in approximately 15 minutes. Wed, 21 Jan 2026 12:21:00 GMT Fix in progress We are still working on a fix and will provide an update in approximately 15 minutes. Wed, 21 Jan 2026 12:36:00 GMT Fix in progress We are still deploying a fix and the service will be restored in approximately 15 minutes. Wed, 21 Jan 2026 12:56:00 GMT Fix in progress We are still deploying a fix and will provide an update in approximately 15 minutes. Wed, 21 Jan 2026 13:02:00 GMT Incident resolved We have deployed the fix and will share the details on the issue later today.
21 Jan 2026 · · xAI
resolved in 103 min
[API (eu-west-1.api.x.ai)] Models unavailable
Status: RESOLVED Severity: available Resolved: Wed, 21 Jan 2026 13:02:00 GMT Updates: Wed, 21 Jan 2026 11:19:00 GMT Models are unavailable on the API. All models are unavailable on the API. We are working on restoring the service. Wed, 21 Jan 2026 11:40:00 GMT A preliminary fix is being deployed. We are deploying a preliminary fix to restore the service. Wed, 21 Jan 2026 11:58:00 GMT Fix in progress We are still working on a fix and will provide an update in approximately 15 minutes. Wed, 21 Jan 2026 12:13:00 GMT Fix in progress We are still working on a fix and will provide an update in approximately 15 minutes. Wed, 21 Jan 2026 12:21:00 GMT Fix in progress We are still working on a fix and will provide an update in approximately 15 minutes. Wed, 21 Jan 2026 12:36:00 GMT Fix in progress We are still deploying a fix and the service will be restored in approximately 15 minutes. Wed, 21 Jan 2026 12:56:00 GMT Fix in progress We are still deploying a fix and will provide an update in approximately 15 minutes. Wed, 21 Jan 2026 13:02:00 GMT Incident resolved We have deployed the fix and will share the details on the issue later today.
19 Jan 2026 · · xAI
resolved in 12 h 2 min
[API (eu-west-1.api.x.ai)] Issue with using API keys
Status: RESOLVED Severity: available Resolved: Mon, 19 Jan 2026 19:00:00 GMT Updates: Mon, 19 Jan 2026 06:58:00 GMT A new API key may be rejected by service. You may see error messages such as "Incorrect API key provided" We are actively working on resolving the problem. Mon, 19 Jan 2026 15:41:00 GMT We have identified the issue and is working to fix it. We are working on restoring the service. Mon, 19 Jan 2026 19:00:00 GMT Service restored. We have fixed the issue.
14 Jan 2026 · · xAI
resolved in 2 h 27 min
[API (us-east-1.api.x.ai)] Models unavailable
Status: RESOLVED Severity: available Resolved: Wed, 14 Jan 2026 21:19:48 GMT Updates: Wed, 14 Jan 2026 21:19:48 GMT Model availability restored This incident is now resolved. Wed, 14 Jan 2026 19:14:23 GMT Models partially unavailable We have identified and resolved a problem on our inference engines and error rates are decreasing now. Wed, 14 Jan 2026 18:53:15 GMT We are currently investigating the issue The models grok-4-1-fast-non-reasoning and grok-4-1-fast-reasoning are currently unavailable. We are investigating the issue and will post another update in 10 minutes.
29 Oct 2025 · · xAI
resolved in 71 min
[API (us-east-1.api.x.ai)] Model fails to process very long prompts
Status: RESOLVED Severity: available Resolved: Wed, 29 Oct 2025 19:16:17 GMT Updates: Wed, 29 Oct 2025 19:16:17 GMT Resolved grok-4-fast is fully operational for long prompts. Wed, 29 Oct 2025 18:47:57 GMT Recovering The model is back online and traffic is resuming. Wed, 29 Oct 2025 18:19:31 GMT Investigating grok-4-fast currently fails to process very long prompts. Short prompts are unaffected.
28 Oct 2025 · · xAI
resolved in 6 min
[API (us-east-1.api.x.ai)] TEST TEST TEST
Status: RESOLVED Severity: available Resolved: Tue, 28 Oct 2025 17:59:34 GMT Updates: Tue, 28 Oct 2025 17:59:34 GMT TEST TEST TEST This is testing our alerting system Tue, 28 Oct 2025 17:57:06 GMT TEST TEST TEST This is a testing our alerting system Tue, 28 Oct 2025 17:54:03 GMT TEST TEST TEST This is testing our alerting system
24 Oct 2025 · · xAI
resolved in 2617 h 30 min
[API (us-east-1.api.x.ai)] grok-3 degraded performance
Status: RESOLVED Severity: available Resolved: Tue, 10 Feb 2026 18:50:00 GMT Updates: Tue, 10 Feb 2026 18:54:49 GMT grok-3 degraded performance resolved Clusters are fully healthy again. Tue, 10 Feb 2026 17:32:20 GMT Grok 3 through our API is currently suffering degraded performance We have identified the root cause and will be working on a solution.
20 Oct 2025 · · xAI
resolved in 7 h 34 min
[API (us-east-1.api.x.ai)] EAPI us-east-1 incident
Status: RESOLVED Severity: available Resolved: Mon, 20 Oct 2025 23:08:06 GMT Updates: Mon, 20 Oct 2025 23:08:06 GMT Incident resolved. We have deployed a number of fixes and service is currently healthy. Mon, 20 Oct 2025 15:33:44 GMT Degraded performance on reasoning models due to AWS outage. We have identified an issue with our us-east-1 hosted services that affects reasoning models.
19 Sep 2025 · · xAI
resolved in 18 min
[API (us-east-1.api.x.ai)] API Inference Incident
Status: RESOLVED Severity: available Resolved: Fri, 19 Sep 2025 19:42:00 GMT Updates: Fri, 19 Sep 2025 19:42:00 GMT Solved We have addressed the issue and status of the inference api is healthy again. Fri, 19 Sep 2025 19:24:00 GMT Reasoning models incident We have identified an issue with our inference clusters affecting reasoning models.
11 Jul 2025 · · xAI
resolved in 78 min
[API (us-east-1.api.x.ai)] Grok 4 capacity issues
Status: RESOLVED Severity: available Resolved: Fri, 11 Jul 2025 10:28:00 GMT Updates: Fri, 11 Jul 2025 10:28:00 GMT More capacity added We added more capacity to resolve the current performance issues and will add an additional batch of GPUs later today to increase headroom. Fri, 11 Jul 2025 09:10:00 GMT Adding more capacity We're seeing above-zero error rates on grok-4-0709 due to capacity limitations. We're adding more capacity now.
10 Jun 2025 · · xAI
resolved in 72 min
[API (us-east-1.api.x.ai)] API
Status: RESOLVED Severity: available Resolved: Tue, 10 Jun 2025 06:20:00 GMT Updates: Tue, 10 Jun 2025 06:20:00 GMT API Access Restored The API access to all models is restored. Tue, 10 Jun 2025 05:08:00 GMT API Access to Models is Unavailable All models are currently unavailable on API. We are investigating the issue.
26 May 2025 · · xAI
resolved in 18 h 1 min
[API (us-east-1.api.x.ai)] Grok-3 structured output and function calling unavailable
Status: RESOLVED Severity: available Resolved: Tue, 27 May 2025 09:01:00 GMT Updates: Tue, 27 May 2025 09:01:00 GMT Resolved All the capabilities of grok-3 models have been restored. Mon, 26 May 2025 15:00:00 GMT Grok-3 structured output and function calling unavailable The structured output and function calling of all grok-3 has been temporarily disabled. Our team is currently investigating the issue
21 May 2025 · · xAI
resolved in 18 min
[API (us-east-1.api.x.ai)] Grok-3 Temporarily Unavailable
Status: RESOLVED Severity: available Resolved: Wed, 21 May 2025 10:20:00 GMT Updates: Wed, 21 May 2025 10:20:00 GMT Outage is Fixed We have restored the operation of Grok-3 models Wed, 21 May 2025 10:02:00 GMT Grok-3 Temporarily Unavailable Grok-3 is temporarily available. We have identified the issue and is restoring the service.
19 May 2025 · · xAI
resolved in 19 h 10 min
[API (us-east-1.api.x.ai)] Increased Latency for Chat Completions
Status: RESOLVED Severity: available Resolved: Tue, 20 May 2025 05:00:00 GMT Updates: Tue, 20 May 2025 05:00:00 GMT Issue Resolved The issue has been resolved. The latency is returning to normal. Mon, 19 May 2025 09:50:00 GMT Increased Latency for Chat Completions We are observing an increased latency for chat completions. Our engineers are actively debugging the issue and will resolve it shortly.
13 May 2025 · · xAI
resolved in 2 h 15 min
[API (us-east-1.api.x.ai)] Disruption on Some Models
Status: RESOLVED Severity: available Resolved: Tue, 13 May 2025 15:50:00 GMT Updates: Tue, 13 May 2025 15:50:00 GMT Model Operations Restored We have resolved the issue and all customers should be able to access the models without issues. Tue, 13 May 2025 13:35:00 GMT grok-3-beta and grok-3-beta-fast Models May Experience Disruptions You may experience errors using grok-3-beta and grok-3-beta fast models. We are actively debugging the issue.
17 Jan 2025 · · xAI
resolved in 93 h
[API (us-east-1.api.x.ai)] Structured Output Unavailable on grok-2-1212
Status: RESOLVED Severity: available Resolved: Tue, 21 Jan 2025 18:30:00 GMT Updates: Fri, 17 Jan 2025 22:09:00 GMT Structured Output Unavailable on grok-2-1212 Structured output is temporarily unavailable on grok-2-1212. Our team is investigating the situation and working on a fix. Tue, 21 Jan 2025 18:30:00 GMT Systems Fully Restored All systems have been restored. Our team has identified the cause and fixed the issue.
15 Jan 2025 · · xAI
resolved in 3 h 10 min
[API (us-east-1.api.x.ai)] Time Out on grok-2-1212
Status: RESOLVED Severity: available Resolved: Wed, 15 Jan 2025 23:40:00 GMT Updates: Wed, 15 Jan 2025 20:30:00 GMT Redirection to grok-beta The usage of grok-2-1212 is redirected to grok-beta during the incident. A fix is currently being deployed. Wed, 15 Jan 2025 23:40:00 GMT Redirection to grok-beta All systems have been restored.
